Terms and Conditions

Program Name and Description

Program Name: AlwaysNear App Emergency Notification Program.

Company: Zonafy LLC.

AlwaysNear App is a transactional emergency and status notification service. Users pre-configure trusted contacts and approve delegates who may send status updates on the user's behalf. Messages are sent only when a user or an approved delegate explicitly triggers an update. Status notifications are sent on an as-needed basis, not on a fixed schedule. The app offers a Free plan and optional paid plans with higher account limits, as described under Plans, Subscriptions, and Billing below.

Opt-In

Before any contact receives SMS messages from the Service, the following applies:

• An account owner adds the contact and sends an invitation message explaining the Program.
• The contact must explicitly reply "YES" (or as specified in the invitation) to opt in.
• No further messages are sent to that contact until they have provided this consent.

Users are responsible for ensuring that they have appropriate authorization to designate a contact prior to sending an invitation.

Message Frequency

Message frequency varies and depends entirely on user-triggered or delegate-triggered status updates. Status messages are not sent on a fixed schedule. The number of messages a contact receives depends on how often the user or delegate sends updates.

Message and Data Rates

Message and data rates may apply. Charges may vary by carrier and plan. You are responsible for any charges imposed by your carrier.

Plans, Subscriptions, and Billing

AlwaysNear offers a Free plan and optional paid plans (Plus and Family). On iOS, paid plans are sold as monthly auto-renewable subscriptions through Apple's App Store. Payment is charged to your Apple ID account at confirmation of purchase.

Eligible new subscribers may be offered an introductory free trial for a paid plan, as shown in the app and in the App Store at the time of purchase. Trial eligibility is determined by Apple and is not available to every customer.

Subscriptions automatically renew unless you cancel before the end of the current billing period (or trial period, if applicable). Renewal is charged to your Apple ID account within 24 hours before the current period ends, at the price shown in the App Store for your storefront at that time.

You manage, change, or cancel subscriptions through your Apple subscription settings (for example, Settings → Apple ID → Subscriptions on iPhone). Cancelling stops future renewals; it does not immediately remove paid plan access. You retain access through the end of the current paid or trial period, as applicable.

Prices, plan names, and features displayed in the app or App Store at the time of purchase are authoritative and may vary by region or storefront.

Refund requests for App Store purchases are handled by Apple under Apple's policies, not directly by Zonafy LLC. For subscription account questions, contact support@alwaysnearapp.com.

Opt-Out and Help

To opt out of SMS messages at any time, reply STOP to any SMS message from the Service. After you opt out, you will not receive further SMS messages unless you opt in again. For assistance, reply HELP to any SMS message or contact support@alwaysnearapp.com.

Support

For questions or support, contact us at support@alwaysnearapp.com.

Not Medical or Emergency Services Advice

The Service is a communication tool only. It does not provide medical advice, emergency response services, or professional care. Do not rely on the Service as a substitute for emergency services (e.g., 911) or professional medical or legal advice.

Limitation of Liability

To the fullest extent permitted by applicable law, Zonafy LLC and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or use, arising out of or in connection with the Service or these Terms. We do not guarantee delivery of messages; delivery depends on carriers, recipient devices, and network conditions. Our total liability for any claims arising from or related to the Service or these Terms shall not exceed the amount you paid to us, if any, in the twelve (12) months preceding the claim.

Modification of Terms

We reserve the right to modify these Terms at any time. We will indicate the date of the last update. Continued use of the Service after changes constitutes acceptance of the revised Terms. We encourage you to review these Terms periodically.

Governing Law

These Terms are governed by the laws of the United States. Any disputes arising from or relating to these Terms or the Service shall be resolved in accordance with the laws of the United States and in the courts located therein.